Application Support Analyst
Location: West Midlands Duration: Permanent Salary: Circa £35,000 DOE
IMPORTANT - Due to COVID-19, this role will be fully remote until it's safe to return to an office environment - This includes all interviews and on-boarding which will be done via TEAMS/Zoom/Skype. When things return to "normal" you may be required to visit the office occasionally.
Have you got experience supporting bespoke software? Do you have a good understanding of SQL programming?
Outsource UK client is currently recruiting for an experienced support professional to join an existing team to help resolve cases for their extensive client / customer base.
The Company: Our client has gone through an exciting period of growth in recent years which has led to several awards. They genuinely offer a really cool office environment - modern, relaxed and up-to-date technologies.
The Role: This is an excellent chance to join a thriving company with little to no staff turn over due to a great working environment. Working within the support team, you will be expected to represent the business to their highly regarded customers. You will be responsible for logging and resolving application related issues whilst following the company procedures accurately. There is a strong customer service aspect to this role, so the client expects high quality of professional service every time.
- Microsoft SQL Server
- Ability to pick up and then support bespoke software applications
- Understanding of ITIL processes