Job Description

Customer Service Administrator

Based in Preston a Customer Service Administrator is required on a 9 month contract basis to work for a major defence client.

This is an great opportunity to join a leading edge and exciting programme of work.

Overview

  • You will be responding to queries and handling requests for service via telephone and email, providing advice and guidance relating to HR processes.
  • Building and developing effective and collaborative relationships with colleagues and customers.
  • Ensuring procedures and policies are adhered to, including data protection and confidentiality guidelines.

Key Skills

  • Customer Service experience and strong Administration background
  • Knowledge of HR administration is desirable
  • Ability to work at a fast pace, sometimes working under pressure to challenging deadlines whilst maintaining the highest standards of accuracy
  • Excellent interpersonal, teamwork and communications skills
  • Self-motivated, enthusiastic team player with a positive 'can do' attitude
  • Ability to prioritise and organise own workload
  • Proven experience of working in an environment with conflicting priorities
  • Ability to interpret customer policies and procedures.
  • Personal credibility and professional confidence
  • Ability to build excellent relationships
  • Intermediate IT skills, in particular MS Word and MS Excel and knowledge of MS Access
  • Minimum 4 GCSE's at Grade C or above including Mathematics and English

If you would like to be considered for this role please don't hesitate to click apply or call Daniel McShane for more information.

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