Job Description

Customer Service Advisor - SAP

A Customer Service Advisor with SAP experience is required to work on a six-month contract (with the possibility of extension) for our manufacturing client based in Caerphilly.

This is a 6-month contract with a leading UK Manufacturing company.

Overview of Customer Service Advisor contract role

Your responsibilities will include:

  • Provide professional, courteous call handling via the BCM telephony system, to agreed service levels
  • Accurate processing of Email and telephone orders within required lead times
  • Dealing with Customer issues efficiently and effectively
  • Liaising with Key Departments/colleagues to resolve Customer issues
  • Managing Back Orders for listed customers

Key skills required for the Customer Service Advisor

  • Customer Service
  • Use of SAP is essential
  • Call Handling

If you are a Customer Service Advisor with SAP experience looking for a new contract either apply online or if would like to find out about other opportunities please contact Mark Ellis on mellis@outsource-uk.co.uk or phone 0161 694 9196.

Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.

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