Job Description

Employee Services/HR Administration x 5

Employee Services Professional with is required to work on a ten month contract, with the possibility of extension for our Defence client based in Preston

This is a long term contract within the aerospace industry.

Overview of the Employee Services/HR Administration contract role

As an Employee Services Professional, you will be responding to queries and handling requests for service via telephone and email, providing advice and guidance relating to HR processes handled by the Employee Services Team, which includes but is not limited to, Redundancy, Exit, Retirement, Fixed Term Contract Expiry, Work Life Integration, Central Correspondence and Central Filer activities.

Providing advice on services and offering support with minimal supervision, following established methods and procedures, but on occasion judgement may need to be exercised.

  • Handling requests which relate to Employee Services processes to agreed service level specifications and accuracy measures
  • Production of complex severance calculations from varying policies and terms.
  • Achievement of individual and team quality performance measures and standards
  • Responding to and resolving email and telephone queries and providing relevant advice, in line with policy.
  • Taking ownership and responsibility of requests and queries from initial request to resolution.
  • Building and developing effective and collaborative relationships with colleagues and customers
  • Ensuring procedures and policies are adhered to, including data protection and confidentiality guidelines
  • Supporting continuous improvement projects and implementation of new processes within the Employee Services Team.

Key skills required for the Employee Services/HR Administration

  • Customer Service
  • Strong Administration
  • HR Administration Desirable

The role is based in Preston, Lancashire - commutable from Blackpool, Lancaster, Morecambe, Chorley, Leyland, Blackburn, Darwen, Burnley, Skipton, Stockport, Manchester, Warrington, Wigan, Bolton, Bury, Rochdale and Oldham with excellent access from Liverpool and Leeds

If you are a HR administrator looking for a new contract either apply online or if would like to find out about other opportunities please contact Paul Scott on pscott@outsource-uk.co.uk or phone 0161 694 9198

Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.

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