Logistics Support Administrator
A Logistics Support Administrator with a high level of data accuracy and customer service Administrator is required to work on a ten month contract with the possibility of extension for our Defence client based in Portsmouth.
This is a contract within the Naval Defence Industry
Overview of the Logistics Support Administrator contract role
The Logistics Support Administrator role will be a part of the team providing an integrated Logistics customer support service for Tri-service customers worldwide.
The role will have a responsibility of decision making of how to meet customer requirements in a fast pace environment.
A good level of communication skills at all levels.
Flexible approach to all tasks required to delight the customer.
Supplying a high class level of customer service to all stakeholders worldwide.
Key skills required for the Logistics Support Administrator
The role holder will:
- Provides visible active commitment to SHE - leading by example, acting on SHE concerns and recording all near misses for rectification
- Supplying a high class level of customer service to all stakeholders; worldwide
- Working to tight RDD's IAW MOD instructions to meet the monthly KPI's
- Taking the lead to book/maintain sea freight schedules
- Working closely with all stakeholders to provide a high level of service for internal moves to various RN establishments/ships alongside
- A good level of communication skills at all levels
- Proficient in the use of various Microsoft applications and MOD mandated systems
- Flexible approach to all tasks required to delight the customer
- Produce accurate and detailed information for manifests/MEIL/NATO documentation to aide on board accountancy clearance/acceptance.
The role holder will:
- Proficient in the use of MS Office and MOD mandated systems
- High level of data accuracy and ability to analyse, maintain and produce high level issue detail to the various stakeholders
- Good understanding of KPI statistics within own area of work and this impacts others
- Understand and work towards complete customer satisfaction
- Understand level of service agreements for own dedicated customers
The role is based in Portsmouth, Hampshire - commutable from Southampton, Cowes, Isle of Wight, Salisbury, Winchester, Andover, Basingstoke, Guildford, Aldershot, Crawley, Horsham, Brighton, Worthing, Chichester
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