Job Description
Responsibilities:
In this role, you will have the opportunity to manage the day-to-day activities of the Compliance Advice Team.
Your responsibilities will include…
- Providing direction and leadership to the Compliance Advice Team to ensure effective delivery of compliance advice to the business
- Representing the Compliance function on key business / regulatory projects and initiatives
- Promoting fair customer outcomes with a view to ensuring that the quality of the 'customer journey' is considered in day to day operations
- Identifying the implications of conduct risk and associated conduct regulations on the business and writing / presenting Impact Analyses / Summaries of appropriate papers by the regulator
- Line managing and coaching direct reports including all aspects of performance management, development, sickness management etc
Experience:
We are looking for talented individuals who have the experience/knowledge and qualifications set out below:
- Previous work experience in a Compliance Advisory Manager role within Financial Services
- Robust knowledge of Mortgages and Savings Products and Servicing Processes
- Experience of embedding the Principles of TCF / fair customer outcomes and Conduct Risk into the business
- The ability to remain proactive in supporting the business to ensure they remain in line with current regulation
- CeMap 3 qualifications
