Job Description

Job Overbiew

Our client requires system support engineers to support a number of their IT programmes at Abbey Wood and occasionally at its base site in Christchurch.

The successful technician will work for a System Manager and be responsible for:

- Assisting in maintaining service levels across a number of operational systems;

- Helping to administer service helpdesk, managing service requests, incidents and problems;

- Support patch events, in and out of hours, on an ongoing monthly basis;

- Performing system diagnostics, proactive maintenance and fault resolution;

- Help manage and maintain operational systems to a known state;

The applicant would ideally have skills in a number of the following areas or be prepared to gain experience in others:

- ITIL - service principles;

- Knowledge of 2008/2012 Server;

- Knowledge of Linux servers (Operating Systems);

- Linux installation, configuration and administration;

- Undertaking changes in controlled environment;

- Knowledge of Networking & Firewalls;

- Active Directory;

- MS hotfixes & patching of COTS, in an operational environment;

- Awareness of rollout & rollback processes;

- Virtualisation using Citrix XenServer, VMware;

- Scripting and powershell.

- Technical documentation maintenance.

Please feel free to get in touch with Jack Parratt if you are interested in this role - 0161 694 9210 / JParratt@outsource-u

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