Job Description
Job Overbiew
Our client requires system support engineers to support a number of their IT programmes at Abbey Wood and occasionally at its base site in Christchurch.
The successful technician will work for a System Manager and be responsible for:
- Assisting in maintaining service levels across a number of operational systems;
- Helping to administer service helpdesk, managing service requests, incidents and problems;
- Support patch events, in and out of hours, on an ongoing monthly basis;
- Performing system diagnostics, proactive maintenance and fault resolution;
- Help manage and maintain operational systems to a known state;
The applicant would ideally have skills in a number of the following areas or be prepared to gain experience in others:
- ITIL - service principles;
- Knowledge of 2008/2012 Server;
- Knowledge of Linux servers (Operating Systems);
- Linux installation, configuration and administration;
- Undertaking changes in controlled environment;
- Knowledge of Networking & Firewalls;
- Active Directory;
- MS hotfixes & patching of COTS, in an operational environment;
- Awareness of rollout & rollback processes;
- Virtualisation using Citrix XenServer, VMware;
- Scripting and powershell.
- Technical documentation maintenance.
Please feel free to get in touch with Jack Parratt if you are interested in this role - 0161 694 9210 / JParratt@outsource-u
