Job Description

Outsource UK are currently seeking a User Researcher for a 6 month contract for a large banking client.

Location: Remote, candidates will be required to work from office 1 day per week in London or Halifax.

Candidates are required to work through Umbrella

Rate: £625 per day

The Role and Team: Retail Design Research

  • Team of design researchers, delivering research for all stages of product development from discovery to deliver.
  • Team members are each mainly aligned to an area of the retail bank, so that they can develop research plans, build relationships and influence product/proposition design and delivery.
  • We work alongside designers and product in mixed design/product/engineering teams.
  • The team carries out both qualitative and quantitative research.

Key responsibilities:

  • Deliver quantitative research for the retail bank
  • Build relationships with product and designers to deliver research that impacts decision making
  • Ideally also deliver some qualitative research e.g. usability testing and concept testing (we can help you with this)
  • Promote the latest quantitative research methodologies
  • Provide guidance and up-skill other design researchers in the team on quantitative research
  • Advise and lead on outsourcing quant projects to agencies where we don't have the capacity or skills internally (we already have a large panel of agencies)
  • Promote and follow responsible research e.g. following the MRS Code of Conduct
  • Product recruitment - delivery, surveys out with concepts, proposition testing, surveys or click tests.


  • Quantitative research experience including surveys, quantitative concept testing, card sorts, click testing.
  • Ideally worked as a quantitative researcher previously in your research career.
  • Create research plans that cover all stages of product development from discovery to delivery
  • Ability to work as part of a larger team of researchers and designers and autonomously
  • Strong ability to influence stakeholders (e.g. product owners and designers) so that decisions are made off the back of research
  • Quant researcher skills is essential

Bonus skills

  • Qualitative research experience e.g. usability testing, qualitative concept testing, depth interviews, focus groups. If you don't have qualitative research and are up for learning a couple of qualitative techniques e.g. usability testing and concept testing, this would also be a bonus
  • Experience of working within an Agile environment

If you would like to be considered for this position please click 'Apply' and Outsource UK will be in touch.

Ready to Start?

Apply now
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