4PL / 3PL Experience
IT Business Analysts have 3 to 5 years experience within the IT Department of a logistics / supply chain organisation. Alternatively they have similar experience in the logistics team / department of a retail or industrial organisation.
Warehouse / Transport / Supply Chain Experience
A proven track record of both Operational and Systems knowledge, with very strong operational knowledge WMS / TMS experience.
First class analytical skills are required and the ability to create process flows and write clear concise documents is essential.
Strong communication skills (written and verbal) are also essential, as is experience of running workshops, and testing software.
IT BA's are required to clearly define the Business Requirements ("AS-IS" and "TO-BE") in writing, and then determine how the system/s selected will be used to meet the requirements (including identifying any changes).
They are effectively the project "owner" of the system solution and are responsible for the IT solution meeting the agreed business requirements.
IT BA's lead workshops to elicit the business and systems requirements and clearly document those requirements to current templates / standards, through a combination of diagramming and clear, concise, business English.
They ensure that all changes / functional specifications meet the business stated requirements, and where necessary define the interface mappings or functionality changes required (the "what", but not the technical details of "how" they would be achieved - this would be performed by the relevant application teams / providers).
Working with the project Tester / Test Manager the BA will work to support them in defining the relevant test cases and conditions, define test data needed and write the necessary test scripts for functional and then integration testing (often performed with the client).
The IT BA will perform a handover of the project to an IT Implementer, informing them of all relevant information required to support the project through the Go-live and post implementation periods.
The IT Business Analyst, will provide a comprehensive handover of the project to the IT Implementer, providing detailed information on the IT solution in preparation for the implementation phase of the project.
At the point at which the IT Implementer joins the project, the IT solution will have already been designed, developed and tested, and will be ready for deployment.
The IT Implementer will join the project team and will be based at the site where the solution is to be deployed and operate.