Client Services Manager & IR35 Product Lead
Vicki joined Outsource UK from a leading competitor in 2017 to deliver specialist client services to our major Defence and Engineering clients. A key part of Vicki’s role is building relationships and understanding that our clients may require a bespoke solution. She can often be found on site, building partnerships and working on solutions and services beyond the usual realm of recruitment. Vicki is keen to ensure that we are providing the best possible service and guides our clients with a wide variety of standard and bespoke management information that demonstrates their current market and any areas of improvement to assist them.
In addition to her role as Client Services Manager, Vicki has also taken the lead on understanding the implications of the IR35 Private Sector legislation change. As our resident IR35 Subject Matter Expert, she is ready to help navigate clients large and small through this tricky area affecting all their contingent labour and, along with Victoria Roythorne, to advise and consult on any potential IR35 issues and resolutions.