IT Support Analyst
An IT Support Analyst with experience of Linux, PL\SQL is required to work on a six month contract, with the possibility of extension for our Engineering client> based in Peterborough.
Overview of the IT Support Analyst contract role
The role will involve support on specific Manufacturing Execution Systems (MES) solutions used by the Caterpillar Inc. business. Primarily the role will be to work as an IT Support analyst to help support existing systems at multiple facilities across the globe. The candidate will work alongside IT Analysts in the support of shopfloor MES based solutions. The role will require participation in a out of hours on-call rota.
The successful candidate will need to have strong attention to detail with logical fault finding and experience of Linux, PL\SQL. In addition, a knowledge of Oracle Forms and Oracle Fusion on a Linux environment would be preferable.
On a day-to-day basis this person will work alongside other local IT staff as well other internal IT teams across the world. In addition, there may be a need to work with outside suppliers.
The candidate will work as part of a team taking direction from the Support Team Lead and be required to follow departmental ITSM processes for Incident, Problem & Change Management.
Key skills required for the IT Support Analyst
- Strong communication skills both written and verbal
- Strong attention to detail
- Problem solving and analysis
- Interpersonal skills
The role is based in Peterborough
If you are an IT Support Analyst looking for a new contract either apply online or if would like to find out about other IT Support opportunities please contact Jack Shingler on firstname.lastname@example.org or phone 0161 694 9200
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