Chief Executive Officer
Nick joined Outsource UK back in 2015 as COO because he recognised that his own values and ethics were a great match to the company's. He also liked the exceptional level of professionalism he saw in the company’s staff.
He firmly believes that by developing a deep understanding of the customers they work with and building up long-standing relationships, Outsource really help their customers to improve their businesses. He knows that in times of the current skills shortages, only those organisations that are serious about the value of a motivated and skilled workforce will succeed.
Nick thinks now is a great time for the recruitment industry to raise its game. “Too many recruitment firms are transaction-focused and the industry has a reputation for being unprofessional”, says Nick, “it’s time to improve professional standards and work on building better value-based partnerships.”
With 20 years’ experience in the industry working at director level for well-known names such as Adecco and Computer People, Nick has extensive expertise in IT and Engineering recruitment.
Nick was appointed CEO of Outsource UK in January 2018 and completed a management buy-out of Outsource UK in 2021.
Victoria is responsible for our Operations team, a wide-ranging role that includes Compliance, Contractor Care, IT, Marketing and Communications. She was promoted to the Outsource UK board in 2021.
Victoria is our specialist in Contingent Worker compliance, with over 18 years of experience in the Recruitment industry. Her expertise includes all aspects of contractual, regulatory and process compliance relating to the engagement of contingent workers including IR35. She has worked with clients to design and implement bespoke compliance programmes in response to regulatory change, with an emphasis on balancing compliance with commerciality, and an approach based on training, education and process support. She has also spoken on the subject at a number of industry events, including the CIPD Talent Management conferences.
Victoria is proud to have been part of the team at Outsource for so long. In her free time, she can be found planning her next holiday; there are lots of places still to tick off the list!
Martin is responsible for all activities surrounding our Specialist, Solutions and Future Talent teams. Hired to the Outsource UK Board in 2022, Martin brings over 22 years of experience of the UK Technology Staffing Sector.
He's passionate about ensuring UK businesses have access to the skills they need to grow and thrive. This covers everything from educating the next generation of talent, accessing previously untapped diverse talent pools, and developing new methods of engaging with the workforce. Martin has driven innovation into traditional Talent Attraction models, building development and academy offerings, multi country talent engagement models and total workforce management solutions. With a strong interest in the ability of UK businesses to access new, diverse and under-represented talent pools, Martin has a close alignment to Outsource UK’s core values and purpose.
Phil is responsible for all activity across the Pay & Bill, Reporting and Financial Business Partnering teams, as well as looking after the statutory and financial compliance aspects of the business. He joined Outsource UK in 2022.
Phil brings 14 years of experience in People Service and Engineering businesses, having had roles across both large listed entities and smaller independent companies. His expertise is in providing exceptional operational efficiency and working alongside delivery teams to design, implement and provide services that offer enhanced value to the client base in a commercially effective manner.
Group Sales Director
Mark joined Outsource in 2016 and is responsible for working with new and existing customers to shape handcrafted workforce solutions that meet their strategic talent and business objectives.
With 20 years industry experience, Mark has a strong track record in driving sales best practice and has gained extensive and in-depth knowledge of multiple sectors including amongst others, Technology, Financial Services, Logistics & Supply Chain and Engineering & Defence. Mark prides himself on his customer focussed approach and ‘going the extra mile’ to ensure that they receive market-leading service levels that exceed expectations.
Mark is passionate about the Future of Work and regularly hosts roundtables and thought leadership events for Diversity, HR, Talent, Procurement and Technology leaders on topical matters that are aimed at creating a forum for collaborative learning. He has also represented Outsource on various panels at industry events on the subject of talent solutions.
Head of People
Anna has been with Outsource since almost the beginning. She started as a Trainee Resourcer and quickly discovered a passion for the recruitment industry and for Outsource.
During her tenure she has held multiple positions, from 360 Sales Recruiter to Delivery Recruiter, to Key Accounts Manager and Talent Acquisition Manager. She was also has been responsible for creating Outsource’s first contractor care team and one of her proudest achievements was securing one of our key financial services customers.
With the support and backing of Outsource, Anna has been able to realise her long-term ambition of moving into HR. She is CIPD qualified and is responsible for ensuring effective leadership and management throughout the company and for the development of our workforce by creating and implementing HR and employee value proposition initiatives that enable OUK to meet its strategic business objectives.
Additionally, Anna is on hand to provide HR expertise and support to our customers and understands the challenges of managing employees, managers, teams and individuals. She works with our customers to deliver everything our customers may need to make game-changing efficient workforce planning and resource practices that build a great reputation and a develops a happy, productive and efficient workforce.
When not at work, Anna enjoys spending time with her family and grandchildren.
To contact Anna, please call 01793 430 021 or connect with her on LinkedIn.
Head of Solutions Delivery
John joined Outsource UK in 2017 and heads up our entire Solutions Delivery operation. Throughout his career, John has built a solid understanding of technical markets, especially IT and Engineering.
John enjoys working with clients and understanding their business needs and how recruitment, done in the correct way, can add huge value to them. He likes to become a trusted recruitment partner to companies and feels that getting to know them well and what candidates fit the business helps him to provide a bespoke solution every time.
His three main loves in his life (apart from my wife and children) are wine, beer and food (and wine again).
Head of Client Solutions
Sean joined Outsource back in 2001 and has gone on to deliver a record number of sales. He now heads up our Future Talent programmes. An innovative way to deliver skills that are in short supply.
Sean is well known to Outsource UK’s regular clients and contractors, having been with the business since he was a teenager. Starting out as a Resourcer, he’s performed a number of roles including Consultant, Account Manager, Team Leader, and in 2013 progressed to Swindon Sales Manager, then onto Head of Specialist Markets - South, overseeing our Logistics & Supply Chain team. He's now outwardly-focussed on telling everyone of the benefits of using Outsource UK to drive new talent pools for enhanced engagement and finding smarter hiring strategies.
When his busy family life allows, Sean unwinds with a round of golf or five-a-side football.
Head of Contractor Services and Compliance
Rebecca joined us back in 2013 within our Delivery team and is now our Head of Contractor Services and Compliance. She leads our Contractor Care and Pay & Bill teams to deliver an exceptional service to all of our contractors.
She is passionate about ensuring that the high-quality service that we are proud of is maintained throughout the time our contractors are working with us. With over 15 years’ experience within the staffing industry, Rebecca has taken an active interest in the evolving nature of the sector.
She is always keen to hear feedback from our contractors on their experience and suggestions on how we can continue to evolve our service.
Get in touch with Rebecca or call her at our Swindon office on 01793 430021, option 1.
LinkedIn: Rebecca Inns MIRP
Gemma joined Outsource UK as part of the acquisition of RZ Group, taking care of our contractors who were working through our Scottish operations.
She now supports our clients and contractors across several national businesses.
Get in touch with Gemma or call her on 01793 430021, option 1.
Senior Contractor Care Consultant
Sarah has been with Outsource UK since 2012 and is a dedicated Senior Contractor Care Consultant, looking after our Specialist contractors.
She loves nothing more than seeing a contractor start on-site, on time!
Based in Manchester, she is also a mum of two.
LinkedIn: Sarah Pettersson
Onboarding & Contracts Lead
Based in our Swindon office, Heidi joined the Contractor Care team as a Contractor Care Consultant in June 2022. Through her hard work and dedication to giving our Contractors the best experience, she was recently promoted to Onboarding & Contracts Lead.
Get in touch with Heidi or call her at our Swindon office on 01793 430021, option 1.
Contractor Care Consultant
Based in our Swindon office, Pragati joined the Contractor Care Team in December 2022.
Get in touch with Pragati or call her at our Swindon office on 01793 430021, option 1.
Joining Outsource UK from RZ Group in 2019, Sharon has been part of our team for over 7 years. As a member of our Client Services team as Operations Lead, she helps our team deliver superlative customer service every day.
Sharon provides support to the Programme Director within our Solutions Team. She is a keen advocate for processes, and acts as client liaison to ensure we have the right processes in place to support key projects for various clients. Interfacing between the Outsource teams and clients allows her to ensure we meet clients’ SLAs and KPIs. She also enjoys analysing our delivery to ensure that our clients receive the best service.
In her spare time, she loves cooking and baking - her cheesecakes are legendary in the Manchester office.
Matthew has over 20 years' experience delivering workforce solutions across clients in the public and private sectors with a particular focus on technology & change in Banking & Financial Services, Engineering & Defence.
He joined Outsource UK from RZ Group in 2019. He is dedicated to best practice; driving and delivering solutions for clients with an emphasis on speed and quality.
Matthew enjoys everything sport-related, food & drink and family time.
Paul was promoted to Account Manager of the Engineering & Defence team in 2020 having worked with major clients since he started.
He enjoys strong relationships built on a mutual level of trust with his clients and candidates, and working with employers to understand their true talent needs.
Paul began his recruitment career with Bramlove who were acquired by Outsource in 2012, and has wide and deep experience of recruiting within Engineering and Defence, Telecoms and Financial Services in the UK and overseas.
Paul is based within our Manchester office, loves football and, where time allows, travel. He is married with two young children.
Chloe coordinates all client and candidate-related recruitment activity, overseeing the full end-to-end process of our RPO accounts.
Whilst working with key customers, she ensures all service SLAs are met whilst building a good rapport with our contacts and clients to provide an excellent service for future collaboration prospects. She will ensure the best candidates are selected and presented to hiring managers whilst making sure all applications are acknowledged fairly in accordance with our company's purpose and values.
Delivery Team Leader
Stephen joined Outsource UK in 2019 and quickly made an outstanding impression on colleagues and clients. He was promoted to Permanent Delivery Manager in 2020.
He started working in Recruitment in 2013, at the time sourcing permanent staff across, Engineering, Finance and IT / Business change customers. Stephen has accumulated almost 10 years of experience in the Recruitment sector, and thoroughly enjoys helping both candidates and clients alike.
Stephen is outgoing and approachable. He loves sports, especially Football, much of his spare time is taken up with managing both adult and junior football teams.
Principal Team Lead - Logistics & Supply Chain
Denny has been with Outsource UK since 2013 and started as a Recruiter in our Financial Services delivery team.
Denny quickly showed an aptitude for specialist technology skills. He is now our Principal 'Project Delivery' Team Lead, working as a trusted partner providing contracting 'Project Delivery' resources across the Logistics and Supply Chain sector. He covers Technologies and Business / Operational Projects & Programmes across the UK and Europe.
In his spare time, he loves to playing multiple sports and spending time with his family.
Lead Delivery Recruiter
Dan works closely with candidates to supply them into the best UK Engineering & Defence businesses. He strives to provide excellent candidate management throughout the whole recruitment process.
Dan manages a broad range of entry-level to senior-level roles. If you're looking for fresh opportunities or know anyone within the Engineering & Defence industry, feel free to drop him a message to enquire about what he's currently working on.
Becky is an Outsource UK veteran, who joined from an acquisition in 2012! She sits within the permanent Solutions Delivery function and recruits a broad range of roles across our key accounts.
She started working in Recruitment in 2010, at the time sourcing IT contractors for large financial services customers. She spent 4 years working in our specialist division as a Cyber Security Recruiter before moving to the Solutions Delivery team in 2019 where her background and experience mean she is able to deliver a whole host of different candidates (Technology, Change, Administrative, Financial & Engineering professionals) to our key customers. Becky is outgoing and approachable.
She loves travelling to new places, going to music concerts and drinking craft beer. She welcomed her first child in 2021 and is an Outsource Inclusion Ambassador passionate about supporting parents who are looking to return to the workplace.
Principal Consultant - WMS Logistics & Supply Chain
John joined Outsource in 2016 as part of our Academy programme and quickly became a Specialist in his chosen field of Logistics & Supply Chain.
He is now a Principal Consultant within logistics applications specialists including WMS, TMS etc.
Senior Consultant - Logistics & Supply Chain
Jamie joined the team in Swindon initially as a Researcher for our Technology team. Jamie now works in the Logistics & Supply Chain team.
Jamie specialises in the end-to-end recruitment of Integration Specialists within the most recognisable companies across the UK & Europe.
Liam joined our Specialist division in Manchester in 2018 as an associate recruiter initially supporting recruiters in the Cyber Security space. He is now a Senior Delivery Recruiter in the Solutions Delivery team.
Liam focuses on supplying candidates to our leading clients in the Technology and Engineering space. Liam prides himself on building great relationships with candidates and hiring managers in order to fully understand a requirement.
Delivery Team Leader
Siobhan is a Team Lead in our Solutions Delivery team, with over 10 years' experience predominately in the Technology, Change, and Transformation space.
Having worked for RZ before being acquired by Outsource Siobhan brings lots of experience, with a focus on sourcing top quality candidates for some of Outsources largest and longest-standing clients. Siobhan prides herself on building excellent long-lasting relationships with candidates and really works to understand what they are looking for to then match them with the perfect role.
In her spare time, Siobhan can be found out walking with her beautiful dog Brodie.
Senior Recruiter - Solutions Delivery
Arthur joined the Outsource UK team in 2021, and is a Delivery Consultant, supporting clients across the UK with their technical recruitment.
He works with market leaders in Banking and Financial Services, Engineering, Logistics and Public Sector Clients.
His main skills are Head Hunting, Recruitment of Technical Personal, Advertising, Perm and Contract recruitment, Account Management and Business Development.
Connect with Arthur on LinkedIn or call him on 0161 519 0477.
Recruiter - Solutions Delivery
Jake joined us in early 2022 in our Solutions Delivery team as an Associate Recruiter.
Jake works closely with the best candidates to supply them into Engineering & Defence businesses. He strives to provide all potential candidates with equal opportunity for a wide range of entry-level to senior-level roles spanning the entire UK. If you're looking for fresh opportunities, feel free to drop him an email to enquire about what he's currently working on or connect with Jake on LinkedIn.
Recruiter - Solutions Delivery
Karolina joined our Manchester office early in 2022 as an Associate in the Solutions Delivery team.
Karolina works closely with candidates to supply them into the best UK Engineering and Defence businesses. She provides outstanding candidate management throughout the recruitment process and manages an extensive range of entry to senior-level roles in the UK. If you're looking for new opportunities or know anyone within the industry, email Karolina or connect with her on LinkedIn.
Recruitment 'Project Delivery' Consultant - Logistics & Supply Chain
Seren has been joined Outsource UK in 2022, initially a Customer Service Executive specialising in Retailer & Cosmetic products.
A Permanent ‘Project Delivery’ Recruitment Consultant working as a trusted partner providing 'Project Delivery' resource across the Logistics and Supply Chain sectors. She covers Technologies and Business / Operational Project & Programmes across the UK and Europe.
Her hobbies include literature and also being a Cosmetic Influencer on Social media platforms.
Researcher - Logistics & Supply Chain
Ola joined in August 2022 as a researcher within the Logistics & Supply Chain team.
Her role is to discover new talent whilst building talent pools in new areas such as Technology and Project delivery.
Recruiter - Solutions Delivery
Raj joined us in August 2022 in the Manchester office and is a highly motivated Associate Recruiter working within the Defence and Engineering sector.
Raj's objective is to enrich communities by providing opportunities and guiding applicants to roles that allow them to reach their potential and accomplish their goals.
Recruiter - Solutions Delivery
Wini join us in 2022, based in our Manchester office. She specialises in placing the best candidates into the best UK Engineering and Defence businesses.
If you're looking for fresh new opportunities, connect with Wini on LinkedIn.
Lead Delivery Recruiter
Niall has been in recruitment since 2011, specialising in IT and Engineering. During his career, he has worked with a number of blue chip organisations delivering on business critical recruitment campaigns for global projects.
Throughout Niall's career, he has recruited in all areas of Infrastructure, Architecture, Transformation, Security and Support and has built up lasting relationships with candidates and stakeholders.
Outside of work, Niall enjoys running and has completed four marathons so far and is currently training for his first ultra-marathon.
Recruitment 'Automation and Robotics' Consultant - Logistics & Supply Chain
Dan joined the Logistics and Supply Chain team at Outsource in February 2023, Dan works within the Automation and Robotics sector.
Dan's job is to ensure my candidates find the perfect role for them, both culturally and to fit the expertise of the candidate.
Levi joined us in 2023 as a Senior Recruiter specialising in Defence and Engineering.
Having worked in Recruitment for 13 years, she has a wealth of knowledge and is here to build and develop relationships with clients and candidates.
Jessica joined us in June 2023, based in our Manchester office.
She has a background in finding candidates the right job and ensuring a job match is the perfect fit for both candidate and client alike. Jessica specialises in Engineering and Defence businesses and IT, Tech and Change roles.
Abbie joined us in June 2023 and is based in our Manchester office.
She's a Delivery Recruiter that specialises in STEM recruitment.
Finance Operations Business Partner
Jacqui joined us in 2011, having spent many years working at the Head Office of a well-known retail brand. Recruitment was certainly a change but Outsource offered the culture and values she was looking for.
She joined the Finance team, working her way through the ranks to lead the Transactional Finance team. In 2019, her team expanded to include the Contractor Care team, bringing together two key areas of the Business Support function. Taking her extensive knowledge of customer service and quality forward, she was appointed as our Finance Operations Business Partner at the end of 2019.
Her focus is to provide a professional finance support service to the Shared Service team, working collaboratively with stakeholders to ensure best practice and to create an environment of continuous improvement that generates process efficiencies, cost reductions and customer service improvements.
Work/life balance is really important to Jacqui who enjoys Pilates, Formula One and spending time with family and friends.
Financial Planning and Analysis Business Partner
Claire joined Outsource in 2017 as our first Financial Planning & Analysis Business Partner, working closely with the Finance department heads to create seamless reporting. Claire job shares with Claire Young.
Having started her career in auditing, she's also worked in Financial Management and Accounting. Claire is also mum to two children.
Financial Planning and Analysis Business Partner
Claire started at Outsource in 2020 and job shares with Claire Reed as our Financial Planning and Analysis Business Partner. Claire works closely with the Finance team to create seamless reporting.
Claire is an accounting professional with strong business partnering, leadership and business partnering experience in multiple industries.
Sam joined us back in 2012 as an apprentice and has risen through the ranks to have sole responsibility for Outsource UK's technology and systems.
He's always open for a chat regarding exciting new technology that will make us all more efficient. On Saturdays, he's a big football man and is a striker for Fairford Town FC. When he's not playing, he's watching football but he won’t name the team he supports. He loves socialising too, not necessarily with a football nearby!
Mary joined Outsource back in 2004 as a Recruitment Consultant and has well over twenty years of technical recruitment experience working with technology and accountancy professionals.
Her current role is to support the GDPR compliance programme and she is also our resident database superuser. There is nothing about our ATS that she doesn't know!
Outsource wants to ensure that we are taking care of everything for our candidates and clients alike and that's her main focus.
In her spare time, she loves reading and being kept company by her 3 cats and farmer husband.
Communications and Engagement Manager
Ellie joined Outsource UK in 2017 and now works within our Marketing team.
Ellie's responsible for creating fantastic content for employees, candidates, contractors and clients. Alongside being an invaluable creative for our marketing materials, she also manages our Internal Communication, Social Media, Website and is also our Event Planner! Ellie also co-leads the Culture Champions with Emily Randall.
Based in Swindon, she is also a keen traveller and loves socialising!
Pav joined us in 2015 to support the Finance function with payroll and billing.
Pav works part-time and looks after a few specific clients from front to end, meaning from setting up contractor’s placement on our system to invoicing the client and dealing with all queries in between. She came from Czech Republic just over 16 years ago, but there is no going back now as she got married and has two beautiful girls!
Tia is part of the Pay and Bill team and responsible for client timesheets and queries, cash posting and unallocated cash.
Tia also does the Close notifications, reporting and help out with internal payroll. In her spare time, she loves dancing and even won the Open Platform Irish Dance Federation World Championships in 2022!
Debbie is responsible for Timesheet processing, Key Client Accounts Contact and Credit Control. She joined Outsource in 2016.
Jack started at Outsource UK in 2021 as an Apprentice in the Pay and Bill team.
On a day-to-day basis, he deals with Contractor pay queries, their timesheets and also setting Contractors up in our payment system. Jack was awarded the Shared Service Team Award in 2022 for always going the extra mile!
Lucy supports the preparation of Management Accounts and other key financial reports across the business. She joined Outsource in 2022.
She has previously worked in Finance across several industries including Financial Services and Engineering. Based in Swindon, Lucy has four children and enjoys travelling whenever the opportunity arises.
Satinder joined the Marketing Team in October 2022. One of her main objectives is to develop and implement a marketing strategy to attract candidates and new business.
Outside of work, she loves reading, her favourite book is 'A Thousand Splendid Suns' by Khaled Hosseini.
Stuart joined us in January 2021 on a temporary basis which soon led to a permanent position. Stuart is responsible for all aspects of credit control.
Stuart has almost 30 years of experience in credit control and also provides support to the Pay and Bill and Financial Accounts team in a variety of sales ledger and accounting areas.
Talent Acquisition Specialist
Adham joined Outsource in March 2023 as the Talent Acquisition Specialist. His focus at Outsource is to continue the growth of the company.
He is an expert in delivering world-class recruitment solutions that help to attract and retain the very best talent. If you're looking for a new opportunity, are interested in joining us, or know anyone within the industry, please don't hesitate to get in touch with Adham!