Chief Executive Officer
Nick joined Outsource UK because he recognised his own values and ethics were a great match to those of company founder Paul Jameson, and he liked the unusual level of professionalism he saw in the company’s staff.
He firmly believes that in developing a deep understanding of the customers they work with and by building up long-standing relationships, Outsource really help their customers to improve their businesses. He knows that in times of skills shortages, like we are currently seeing in the IT and engineering sectors, only those organisations that are serious about the value of a motivated and skilled workforce will succeed.
Nick thinks now is a great time for the recruitment industry to raise its game. “Too many recruitment firms are transaction-focused and the industry has a reputation for being unprofessional”, says Nick, “it’s time to improve professional standards and work on building better value-based partnerships.”
With 20 years’ experience in the industry working at director level for well-known names such as Adecco and Computer People, Nick has extensive expertise in IT and Engineering recruitment.
Nick was appointed CEO of Outsource UK in January 2018, after serving three years as COO.
Adam joined Outsource UK in 2020 and is a bright, commercial Finance Director who has worked in fast-growth businesses. He has experience of staffing from 7 years spent at Grant Thornton, where he set up the recruitment practice within the Audit function.
Adam’s focus is on building teams and developing individuals. He has worked on complex deals, playing a key part in pricing and signing off large tenders in both the Private and Public Sectors. He has extensive experience in the Professional Services sector, working on SoW and Fixed Price deals, as well as constructing proposals through the Government’s G-Cloud framework. Adam has led several re-financing activities and has been involved in M&A transactions.
Victoria is responsible for our Shared Services Operations team at Outsource, a wide-ranging role that encompasses Compliance, Contractor Care, IT, and Marketing and Communications. She was promoted to the Outsource UK board in 2021.
Victoria is our specialist in Contingent Worker compliance, with over 18 years of experience in the Recruitment industry. Her expertise includes all aspects of contractual, regulatory and process compliance relating to the engagement of contingent workers including IR35. She has worked with clients to design and implement bespoke compliance programmes in response to regulatory change, with an emphasis on balancing compliance with commerciality, and an approach based on training, education and process support. She has also spoken on the subject at a number of industry events, including the CIPD Talent Management conferences.
Victoria is proud to have been part of the team at Outsource for so long. In her free time, she can be found planning her next holiday; there are lots of places still to tick off the list!
To contact her, please call our Swindon office on 01793 430021 and ask to speak to the Contractor Care team.
Director of Client Services
With a strong track-record in driving sales best practice, Mark Harris leads Outsource’s business growth in Financial Services, Engineering, Specialist Markets and the Public Sector.
Mark has extensive and in-depth knowledge and experience across multiple sectors, which allows him to provide customised recruitment solutions according to the specific needs of his clients. Mark prides himself in his customer focussed approach and ‘going the extra mile’ to ensure that they receive market leading service levels.
Prior to joining Outsource Mark was UK Sales Director at global recruitment consultancy McGregor Boyall and prior that to that worked for global recruitment firm Elan (now Experis).
Mark has a very competitive nature and is striving hard to give the same level of attention and diligence that he provides his clients to improving his golf swing!
Head of Specialist Markets
Sam joined Outsource in early 2018 as our new Head of Technology & Change Contract division, progressing to head up our Specialist Markets division for England and Wales.
Sam has worked in recruitment for over 8 years specialising in contract and temporary recruitment. He has always enjoyed the thrill of working in a fast paced environment and helping clients secure the best niche talent they require to execute a successful programme of work. He has been an advocate of innovative and unique approaches in helping full fill both candidate and client objectives.
Sam states that the the key driver to joining Outsource UK is quite simply our vision and adaptability to not only follow contemporary trends but also to lead and champion them.
Sam is based at our Birmingham office and has previously worked as head of contract recruitment at Monarch.
Being a father to two children has given Sam more opportunity to focus on his work/life balance which is a strong value at Outsource.
To contact Sam, please call 0121 516 4280 or connect with him on LinkedIn.
Head of Specialist Markets - Scotland
Craig currently leads Outsource UK’s Scottish operations, having joined the company in 2019 following the acquisition of RZ Group.
Craig joined RZ Group in 2006 and worked his way through the ranks as Account Manager, Team Leader, and latterly as Senior Manager of the Edinburgh office. He remains hands-on with a number of key clients across a variety of sectors and particularly enjoys managing, developing and supporting Outsource’s team of Edinburgh-based Specialist Market Recruiters.
Craig also holds UK-wide responsibility for Outsource's Public Sector business, managing a number of frameworks and tendering for new opportunities.
In his spare time, Craig enjoys family life, football and golf.
Head of HR
Anna has been with Outsource since almost the beginning. She started as a Trainee Resourcer and quickly discovered a passion for the recruitment industry and for Outsource.
During her tenure she has held multiple positions, from 360 sales recruiter, to delivery recruiter, to Key Accounts Manager and Talent Acquisition Manager. She was also has been responsible for creating Outsource’s first contractor care team and one of her proudest achievements was securing one of our key financial services customers.
With the support and backing of Outsource, Anna has been able to realise her long term ambition of moving into HR. She is CIPD Qualified and is responsible ensuring effective leadership and management throughout the company and for the development of our workforce by creating and implementing HR and employee value proposition initiatives that enable OUK to meet its strategic business objectives.
Additionally, Anna is on hand to provide HR expertise and support to our customers and understands the challenges of managing employees, managers, teams and individuals. She works with our customers to deliver everything our customers may need to make game-changing efficient workforce planning and resource practices that build a great reputation and a develops a happy, productive and efficient workforce.
When not at work, Anna enjoys spending time with her family and grandchildren.
To contact Anna, please call 01793 430 021 or connect with her on LinkedIn.
Head of Enterprise Delivery
John joined Outsource UK in 2017 and heads up our entire Enterprise Delivery operation. He started his career at Oscar Associates and Morson International, and has built a solid understanding of technical markets, especially IT and engineering.
John enjoys working with clients and understanding their business needs and how recruitment, done in the correct way, can add huge value to them. He likes to become a trusted recruitment partner to companies, and feels that getting to know them well and what candidates fit the business help him to provide a bespoke solution every time.
His three main loves in his life ( apart from my wife and child) are wine, beer and food ( and wine again).
To contact John, please call 0161 694 9200 or email him here.
LinkedIn: John Crichton
Head of Client Solutions
Sales Manager Sean joined Outsource back in 2001 and has gone on to deliver a record number of sales. He heads up a strong team of hardworking and focused individuals who work tirelessly to find IT talent for many UK FTSE 100 and leading SME organisations.
Sean is well known to Outsource UK’s regular clients and contractors, having been with the business since he was a teenager. Starting out as a Resourcer, he’s performed a number of roles including Consultant, Account Manager, Team Leader, and in 2013 progressed to Swindon Sales Manager, then onto Head of Specialist Markets - South, overseeing our Logistics & Supply Chain team. He's now outwardly-focussed on telling everyone of the benefits of using Outsource UK to drive new talent pools for enhanced engagement and finding smarter hiring strategies.
When his busy family life allows, Sean unwinds with a round of golf or five-a-side football.
To contact Sean, please call 01793 430 021 or email him here.
LinkedIn: Sean Walsh FIRP
Lead Contractor Care Consultant
Hi, my name is Charlie and I’ve been part of the Contractor Care team since January 2018 and in this time I have had two promotions. I started as an Administrator and moved to my current role as a Contractor Care Lead in 2020.
I mainly deal with our contractors working with large-volume clients, however, I’m always happy to help anyone so don’t hesitate in giving me a call. I am also Outsource's Onboarding Subject Matter Expert, so if you have any questions please ask.
When I'm not in work, you can either find me eating food or swimming lengths at the local pool.
Contractor Care Consultant
Hi, my name is Natalie and I joined the Contractor Care team as an Apprentice in January 2019. I really enjoy building and maintaining fantastic relationships with our customers and ensuring they have a great experience with Outsource.
I am always focused on providing the best service possible so if you have any questions, please don’t hesitate to get in touch!
Contractor Care Consultant
Hello, I’m Ina and I work within the Contractor Care team here at Outsource. On a day-to-day basis, I deal with contractor enquiries, as well as on-boarding and vetting for our biggest client BAE, however, I am always available to help out wherever else I can.
When I'm not working, I love all sorts of crafts and a good detective drama.
Please call or drop me an email for any help!
Operations Manager - Shared Services
Rebecca is our Operations Manager, working with her Contractor Care team to deliver an exceptional service to all of our contractors.
Having previously worked within our Delivery and Client Services functions, she is passionate about ensuring that the high-quality service that we are proud of is maintained throughout the time our contractors are working with us. With over 15 years’ experience within the staffing industry, Rebecca has taken an active interest in the evolving nature of the sector.
She is always keen to hear feedback from our contractors on their experience and suggestions on how we can continue to evolve our service.
Get in touch with Rebecca to find out more or call her at our Swindon office on 01793 430 021.
LinkedIn: Rebecca Inns MIRP
Lead Contractor Care Consultant
Gemma joined Outsource UK as part of the acquisition of RZ Group, taking care of our contractors who were working through our Scottish operations.
She now supports our clients and contractors across several national businesses.
Contractor Care Consultant
Sarah has been with Outsource UK since 2012 and is a dedicated senior Contractor Manager, looking after our Defence and Engineering contractors.
She loves nothing more than seeing a contractor start on site, on time!
Based in Manchester, she is also a mum of two.
Sharon joined Outsource UK from RZ Group in Manchester. She helps our team deliver superlative customer service every day.
Danielle joined Outsource in early 2017 as Programme Manager to look after key clients and accounts. Based in the London office, Danielle is often at client sites making sure we provide the best service, and ensuring we understand what they are looking for. She was promoted to Programme Director in 2021.
Danielle had 5 years recruitment experience prior to joining Outsource from McGregor Boyall where she recruited and account managed in the Technology space.
In her spare time Danielle enjoys travelling and throughout the year fits in as many new countries as possible! When in London she can normally be found in the latest restaurant or bar, and is the go-to person if you need somewhere to eat or drink in the City!
LinkedIn: Danielle McCarter
Matthew has over 20 years' experience delivering workforce solutions across clients in the public and private sectors with a particular focus on technology & change in Banking & Financial Services, Engineering & Defence.
He joined Outsource UK from RZ Group in 2019.
He is dedicated to best practice; driving and delivering solutions for clients with an emphasis on speed and quality.
Matthew enjoys everything sport-related, food & drink and family time.
Paul was promoted to Account Manager of the Engineering & Defence teams in 2020 having worked with major global clients since he started with Outsource.
He enjoys strong relationships built on a mutual level of trust with his clients and candidates, and working with employers to understand their true talent needs.
Paul began his recruitment career with Bramlove who were acquired by Outsource in 2012, and has wide and deep experience of recruiting within Engineering and Defence, Telecoms and Financial Services in the UK and overseas.
Paul is based within our Manchester office, loves football and, where time allows, travel. He is married with two young children.
Alex joined Outsource in 2019 as an Account Manager to look after and grow key accounts within the business as well as gain new clients.
Based in London, Alex builds relationships with current and new clients and ensures we deliver the best talent to them.
Alex has 4 years of recruitment experience before joining Outsource working at Sthree where he recruited for the Software Development market.
In his spare time, Alex enjoys playing and watching football and he also enjoys socialising with his friends down the local.
Recruitment Team Lead
Stephen joined Outsource UK from RZ Group in 2018 and heads up the delivery function into Engineering, Defence and Cyber Security companies across the UK.
He works both contract and permanent opportunities, working closely with the best candidates out there for the best global organisations within Engineering and O+G. He has access to a comprehensive in-house candidate database plus domain experience resourcing via market-leading 3rd party candidate databases, job portals, social networking sites, referral methods and other recruitment tools.
He strives to provide excellent candidate management throughout the whole recruitment process and exclusively manages a broad range of Entry to Senior Level roles.
Contact Stephen or connect with him on LinkedIn.
Senior Recruiter ~ Project Delivery, Logistics & Supply Chain
Denny has been with Outsource UK since 2013. Initially a recruiter in our Financial Services delivery team, he quickly showed aptitude for specialist technology skills.
He now focusses on finding project delivery professionals for logistics and supply chain businesses in the UK and beyond, helping businesses drive continuous improvement.
In his spare time, he loves to cook.
Based in Swindon, feel free to connect with him via email or on LinkedIn.
Dan works closely with the best candidates to supply them into the best UK Engineering & Defence businesses.
He strives to provide excellent candidate management throughout the whole recruitment process and manages a broad range of entry to senior-level roles.
If you're looking for fresh opportunities or know anyone within the industry, feel free to drop him a message to enquire about what he's currently working on.
Rebecca Buggs ~ Permanent Delivery Recruiter ~ Cyber, Technology & Change & Engineering
*Currently on maternity leave* I have worked in Recruitment since 2010. I started out recruiting technical IT roles on both a contract and permanent basis and have spent the last 3-4 years focussing on cyber security recruitment. I now work a mix of IT, Cyber and Engineering roles as part of the Permanent Delivery Team at Outsource UK.
I am outgoing and approachable. I love travelling to new places, going to music concerts and drinking craft beer.
Recruiter ~ Logistics & Supply Chain
Sam joined Outsource UK in 2020 as a specialist recruiter in the Logistics & Supply Chain sectors, having previously worked for other specialist recruiters in Birmingham.
Senior Recruiter - Governance, Risk & Compliance
Working predominantly in the financial services sector specialising in Risk.
This role involves procuring niche risk talent for my clients throughout the UK & Europe. Key specialisms include:
- Credit Risk - Modelling, Validation, Stress Testing, Forecasting, Data, Analysis, Machine Learning / AI.
- Regulatory Projects - IRB, IFRS 9 etc.
- Operational Resilience - Business Continuity, Incident Management, Workplace Recovery, Disaster Recovery.
Please reach out to me via email, or 0121 312 1053 whether you are a contractor looking for help finding their next role or client looking to partner with a true risk specialist.
Principal Consultant - WMS Logistics & Supply Chain
Recruiter - Logistics & Supply Chain
Recruitment Team Lead
Recruitment Team Lead
Recruitment Team Lead
Siobhan is a Team Lead in our Enterprise Delivery team, with over 10 years’ experience predominately in the Technology, Change, and Transformation space.
Having worked for RZ before being acquired by Outsource Siobhan brings lots of experience, with a focus on sourcing top quality candidates for some of Outsources Largest and longest-standing clients. Siobhan prides herself on building excellent long-lasting relationships with candidates and really works to understand what they are looking for to then match them with the perfect role.
In her spare time, Siobhan can be found out walking with her beautiful dog Brodie.
Recruiter - Governance, Risk and Compliance
Delivery & Compliance Co-ordinator
Finance Operations Business Partner
Jacqui joined Outsource in 2011 having spent a considerable amount of years working at the Head Office of a well-known retail brand. Recruitment was certainly a change but Outsource offered the culture and values that she was looking for.
She joined the Finance team, working her way through the ranks to lead the Transactional Finance team. In 2019, her team expanded to include the Contractor Care team, bringing together two key areas of the Business Support function. Taking her extensive knowledge of customer service and quality forward, she was appointed as our Finance Operations Business Partner at the end of 2019.
Her focus is to provide a professional finance support service to the Shared Service team, working collaboratively with stakeholders to ensure best practice and to create an environment of continuous improvement that generates process efficiencies, cost reductions and customer service improvements.
Work/life balance is really important to Jacqui who enjoys Pilates, Formula One and spending time with family and friends.
Marketing Business Partner
Annabel joined Outsource in 2016 as the company's first Marketing Business Partner. With over 20 years' experience at an array of media and marketing agencies including MediaCom, EHS Brann and JJ Marketing, she also ran her own consultancy for 7 years.
Annabel is especially adept at problem solving and creative thinking, collaboratively or alone, and likes nothing more than supporting people to do their best. She is dedicated to making Outsource UK's excellent work better known, and delivering marketing solutions to drive the company's significant growth targets.
Annabel was attracted to Outsource having been a contractor herself previously, and she likes the company's people-centric approach. She is also a qualified yoga teacher, mum to two children and loves dogs, and is happiest when speaking French with a glass of red wine. But not during a yoga class!
Consultancy Services Business Partner & Inclusion Lead
Claire is Outsource’s Consultancy Services Business Partner, helping candidates and clients to navigate Outsource’s service offerings, whether faced with legislative changes, talent shortages, or a desire to build a more inclusive recruitment strategy.
Celebrating over 10 years with Outsource, Claire worked her way up from Delivery Recruiter to Account Manager, and then Programme Manager, and has a strong understanding of Outsource’s sectors having worked with a number of our Key Clients. However it was her strong desire for a more inclusive recruitment experience that lead Claire to become Outsource’s Inclusion and Diversity Lead in 2017.
Since becoming Outsource’s Inclusion and Diversity Lead, Claire has delivered several knowledge sharing events and conferences in order to elevate the conversation, designed and delivered a number of inclusive recruitment audits for our Clients, and launched a network for Wiltshire-based organisations to support with their own Inclusion and Diversity goals. In recognition of her work in this space, Claire was a finalist in the 2019 We Are The City Rising Star awards.
Claire is never happier than when she is meeting a Client or a candidate, so whether you’d like a chat about IR35, alternative hiring models, inclusive recruitment audits, or her Wiltshire-based Inclusion & Diversity network, don’t hesitate to contact Claire or connect with her on LinkedIn.
FP&A Business Partner
Claire joined Outsource in 2018 as our first FP&A Business Partner, working closely with the Finance department heads to create seamless reporting. Having started her career in Auditing at Grant Thornton, she also worked at GWP and Capita in Financial Management and Accounting.
Claire is also mum to two children.
FP&A Business Partner
Claire is responsible for Cashflow, Gross Margin Analysis and Management Accounts and joined us in 2020 to work with the other Finance business partners.
Assistant Management Accountant
Hannah is responsible for Payroll, Management Accounts, Balance Sheet Reconciliations and manages our Accounts Assistant, Tia. She joined us in 2016.
Sam joined us back in 2012 as an apprentice and has risen through the ranks to have sole responsibility for Outsource UK's technology and systems. He's always open for a chat regarding exciting new technology that will make us all more efficient.
On Saturdays, he's a big football man and is a striker for Fairford Town FC. When he's not playing, he's watching football but he won’t name the team he supports. He loves socialising too, not necessarily with a football nearby!
Mary joined Outsource back in 2004 as a Recruitment Consultant and has well over twenty years of technical recruitment experience working with technology and accountancy professionals.
Her current role is to support the GDPR compliance programme and she is also our resident database superuser. There is nothing about our ATS that she doesn't know!
Outsource wants to ensure that we are taking care of everything for our candidates and clients alike and that's her main focus.
In her spare time, she loves reading and being kept company by her 3 cats and farmer husband.
Jade is responsible for Timesheet processing, Key Client Accounts Contact and Contractor Placements/Extensions. She joined Outsource in 2020.
She mainly looks after one of our biggest clients, processing contractor timesheets, and any queries the client may have. She works closely with the Contractor Care team creating new placements onto our system in order for contractors to be paid.
Contractor Engagement Manager
Ellie joined Outsource UK from the National Trust (just across the road!) in 2018. A fan of all things comms, she takes care of our Contractor communications, and also our internal comms too.
She is also an invaluable creative for our marketing materials - if it looks good, Ellie had something to do with it.
Based in Swindon, she is also a keen traveller when we're allowed to go abroad again!
Internal Talent Recruiter
Emily is CIPD qualified and is responsible for attracting and hiring our internal talent. She works in partnership with our managers to ensure we are able to attract the best candidates possible and provides managers with talent attraction and retention, support and guidance.
Emily also provides HR support to our colleagues across the business and is a wonderful ambassador for Outsource. She is also a coordinator of our Culture Champions and is passionate about supporting and listening to our employees; particularly working closely with our Employed Consultants, who are deployed on assignments with our customers throughout the UK.
Although Outsource continues to grow in size, we have been able to retain the family feel that makes Outsource a special place to work. We’re all part of one big team and every employee plays a crucial part in taking care of our customers, the company and each other. We like to promote from within and encourage our employees to be themselves, share their ambitions and take charge of their personal career development. If you’d like to know more, please contact Emily for a confidential chat.
Connect with her on LinkedIn or contact her on 01793 430 021.
Finance Team Leader
Michelle has overall responsibility of all Contractor Payments and Client Invoicing and joined Outsource in 2020.
Pav joined us in 2015 to support the Finance function with payroll and billing.
She is mum to two girls.
Emma is responsible for Timesheet processing, Contractor Payroll, Credit Control and is the Key Client Accounts Contact. She joined Outsource in 2020.
Tia is responsible for Purchase Ledger, Expenses and Credit Card Analysis and Cash posting and joined us in 2019.
Debbie is responsible for Timesheet processing, Key Client Accounts Contact and Credit Control. She joined Outsource in 2016.