Here to make your Contractor journey as smooth as possible
At Outsource UK, we support our customers through our core values; Inclusive, Accountable, Solution Focussed, Insightful and Collaborative. One of the ways we do this is through our dedicated onboarding and support team.
We’re here to support you through your onboarding process – we have an online portal where you will provide the information we need for your contract along with any additional documents your client may require. We’ll always be at the end of the phone and your Contractor Care Consultant will be in touch with you for the whole process and will be really happy to answer any questions you have. If you have any specific needs that mean you need additional support we’re here to provide that as well. As you can imagine, we need to make sure that you’re compliantly engaged and so we do ask for some personal information – we’ll always explain to you why and treat your information in the strictest confidence. A few days before you start you’ll benefit from a comprehensive starter pack that explains everything about working with us covering all the important stuff like how to complete your timesheets and when you can expect to be paid. Throughout your assignment, we’ll be around to support you with anything you need from us.
We pride ourselves in taking care of everything and welcome your feedback. During your assignment, you’ll be regularly invited to provide us feedback through Feefo and we’re always happy for you to get in touch with any suggestions you may have. You’ll also receive a regular newsletter from us with news that we think will be of interest to you.