Job Description
Receptionist / Office Manager
Location: Staines-upon-Thames (onsite, 5 days per week)
Day Rate: Circa £140–£150 per day
Contract Duration: 6-month ongoing contract, with potential to become permanent
Start Date: ASAP
Overall Role Purpose
This role is the first point of contact for the brand-new head office for a globally known logistics company in Staines. As Receptionist / Office Manager, you will ensure the smooth running of the front of house, greeting visitors and supporting facilities, as well as providing high-quality administrative support to the Senior Management Team (SMT) and broader office. This is a pivotal role in maintaining a professional and welcoming environment for staff and clients.
Key Responsibilities
Reception
Essential Skills & Experience
Location: Staines-upon-Thames (onsite, 5 days per week)
Day Rate: Circa £140–£150 per day
Contract Duration: 6-month ongoing contract, with potential to become permanent
Start Date: ASAP
Overall Role Purpose
This role is the first point of contact for the brand-new head office for a globally known logistics company in Staines. As Receptionist / Office Manager, you will ensure the smooth running of the front of house, greeting visitors and supporting facilities, as well as providing high-quality administrative support to the Senior Management Team (SMT) and broader office. This is a pivotal role in maintaining a professional and welcoming environment for staff and clients.
Key Responsibilities
Reception
- Greet and sign in visitors, ensuring security and compliance protocols are followed.
- Maintain a professional and organised reception area.
- Manage inbound and outbound post efficiently.
- Answer calls, transfer without delay, and take accurate messages.
- Keep staff contact lists up to date.
- Support diary management and travel bookings (flights, hotels, taxis, airport parking).
- Co-ordinate meeting rooms, book facilities and set up monthly SMT calls.
- Prepare presentations for meetings as required.
- Support finance & HR admin (e.g. setting up new credit cards).
- Undertake other general administrative tasks as directed.
- Oversee visitor car registration system.
- Monitor stock levels and manage orders for office supplies and consumables.
- Liaise with cleaning contractors to ensure standards are maintained.
- Report suspicious activities to the SMT.
Essential Skills & Experience
- Minimum 2 years in a similar Receptionist / Office Manager role.
- Excellent organisational skills, proactive and able to manage multiple tasks independently.
- High attention to detail and accuracy.
- Strong written and verbal communication skills to liaise effectively with a diverse workforce and external visitors.
- Confident using MS Office, particularly Outlook, Word and PowerPoint to an intermediate level.
- Previous PA experience.
- Comfortable working alone at times, as reception is located separately from the main office.
- Friendly, welcoming and approachable; understands the impact of being the ‘face’ of the business.
- Self-starter with a “can-do” attitude who takes ownership of tasks.
- Personable, uses initiative, happy to get stuck in and support wherever needed.
